Frequently Asked Questions
Is this site secure?
At Otaham, we are committed to protecting your personal information and right to privacy. The site uses https (secure) protocol and all customer information are encrypted. The site is McAfee certified.
What payment methods are accepted?
We accept credit cards (Visa, MasterCard, American Express and Discover) and PayPal payment
How can I track my order?
Once you place an order, you will get order confirmation with order number. The order confirmation is also sent in the email you provide during the order.Once order is shipped, a tracking number will be provided that you can use to track your item shipment
Can I return my purchase?
If you are not entirely satisfied with your purchase, you can return the item within 7 days for a refund or within 15 days for a store credit, from the day you receive the order. Please visit our return policy for details.
If you have other questions not listed here, please feel free to contact us.
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